Outages and water quality alerts

Unplanned interruption

Reason: Unplanned Interruption

This water leak/burst has been reported and our Operations Team is currently on site to resolve this issue as soon as possible. Customers in this area may experience low water pressure or no water during this time.

During the water supply outage
• Do not use any taps or water using appliances. If a tap is inadvertently turned on, please turn off immediately.
• Heating and cooling appliances should be treated with caution and operated only in accordance with manufacturers’ recommendations for water supply shutdown.
• If you are on dialysis or have special water requirements, please contact us immediately on 1800 188 586.

Following the works it is often necessary for our staff to flush the water mains to restore water quality. Any loss of water will be kept to a minimum.

We apologise for any inconvenience this may cause.

Please call us on 1800 188 586 if you would like more information or to report any service difficulties or faults at any time.

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Planned interruption

Reason: Maintenance Works

Prior to the interruption please store sufficient water for your day's needs.

Our staff will have bottled water available upon request for customers affected by this interruption. 

During the water supply interruption do not use any taps or water using appliances.

Following the works it is often necessary for our staff to flush the water mains to restore water quality. Any loss of water will be kept to a minimum.

These maintenance works form part of our commitment to provide best service standards to our customers.

We apologise for any inconvenience that these maintenance works may cause.

For further information please contact our Customer Call Centre on 1300 659 961. For service difficulties or faults, please call us any time on 1800 188 586.

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Planned interruption

Reason: Planned sewer maintenance works

Our contactors, CHS of Horsham are extending the sewer main in your area as part of our ongoing maintenance program.

There will be no interruption to sewer services throughout these works. 

During these works, contractors will be required to access the sewer main network, which may impact some nature strips on Williams Road. Any disturbances to the nature strip resulting from the works will be restored to the best possible standard upon completion.

We ask residents and passing traffic to observe pedestrian and vehicle traffic management signs that will be in place in the area.

Residents may notice a slight increase in traffic during these works. Our contactors will take every effort to minimise noise levels throughout the works.

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Planned interruption

Reason: Maintenance Works

Prior to the interruption please store sufficient water for your day's needs.

Our staff will have bottled water available upon request for customers affected by this interruption. 

During the water supply interruption do not use any taps or water using appliances.

Following the works it is often necessary for our staff to flush the water mains to restore water quality. Any loss of water will be kept to a minimum.

These maintenance works form part of our commitment to provide best service standards to our customers.

We apologise for any inconvenience that these maintenance works may cause.

For further information please contact our Customer Call Centre on 1300 659 961. For service difficulties or faults, please call us any time on 1800 188 586.

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Planned interruption

Reason: Maintenance Works

Prior to the interruption please store sufficient water for your day's needs.

Our staff will have bottled water available upon request for customers affected by this interruption. 

During the water supply interruption do not use any taps or water using appliances.

Following the works it is often necessary for our staff to flush the water mains to restore water quality. Any loss of water will be kept to a minimum.

These maintenance works form part of our commitment to provide best service standards to our customers.

We apologise for any inconvenience that these maintenance works may cause.

For further information please contact our Customer Call Centre on 1300 659 961. For service difficulties or faults, please call us any time on 1800 188 586.

Return to map

Planned interruption

Reason: Maintenance Works

Prior to the interruption please store sufficient water for your day's needs.

Our staff will have bottled water available upon request for customers affected by this interruption. 

During the water supply interruption do not use any taps or water using appliances.

Following the works it is often necessary for our staff to flush the water mains to restore water quality. Any loss of water will be kept to a minimum.

These maintenance works form part of our commitment to provide best service standards to our customers.

We apologise for any inconvenience that these maintenance works may cause.

For further information please contact our Customer Call Centre on 1300 659 961. For service difficulties or faults, please call us any time on 1800 188 586.

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Unplanned interruption

Reason: Out of Order

This standpipe is out of service until further notice.

For other standpipe locations please visit https://www.gwmwater.org.au/connecting-services/emergency-water-and-standpipes/emergency-water-supply-points

To view other swipe tag standpipe locations please visit https://www.gwmwater.org.au/connecting-services/emergency-water-and-standpipes/apply-for-standpipe-access-and-locations

We apologise for any inconvenience caused.

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Unplanned interruption

Reason: Out of Order

This standpipe is out of service until further notice.

For other standpipe locations please visit https://www.gwmwater.org.au/connecting-services/emergency-water-and-standpipes/emergency-water-supply-points

To view other swipe tag standpipe locations please visit https://www.gwmwater.org.au/connecting-services/emergency-water-and-standpipes/apply-for-standpipe-access-and-locations

We apologise for any inconvenience caused.

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Unplanned interruption

Reason: Out of Order

This standpipe is out of service until further notice.

For other standpipe locations please visit https://www.gwmwater.org.au/connecting-services/emergency-water-and-standpipes/emergency-water-supply-points

To view other swipe tag standpipe locations please visit https://www.gwmwater.org.au/connecting-services/emergency-water-and-standpipes/apply-for-standpipe-access-and-locations

We apologise for any inconvenience caused.

Return to map

Unplanned interruption

Reason: Out of Order

This standpipe is out of service until further notice.

For other standpipe locations please visit https://www.gwmwater.org.au/connecting-services/emergency-water-and-standpipes/emergency-water-supply-points

To view other swipe tag standpipe locations please visit https://www.gwmwater.org.au/connecting-services/emergency-water-and-standpipes/apply-for-standpipe-access-and-locations

We apologise for any inconvenience caused.

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